SKYTRAK Standard Studio Package

You'll want to take into account the ceiling height of your space not just for the enclosure, but to make sure you have enough room to swing a club! The sizes of the enclosures are below:

Sizes 

• Studio 8: 8' (W) X 7'5 (H) X 4' (D)
• Studio 10: 10' (W) X 8'6 (H) X 5'4 (D)
• Studio 12: 12' (W) X 8'6 (H) X 5'4 (D)
• Studio 13 Deep: 13' (W) X 10' (H) X 10' (D)

**Although this product may fit in your space, please make sure to take some practice swings to make sure you are comfortable swinging in your designated space.

Software version 5.0 or later (Foresight/Trackman Core and Elite Plans)

Minimum:

• Network: Broadband Internet connection
• OS: Windows 7 (32-bit or 64-bit)
• Processor: Intel Core i3 (or better)
• Memory: 8 GB RAM
• 128GB SSD
• Graphics: NVidia GTX 1650/AMD Radeon 580

Recommended:

• OS: Windows 10 or 11 (64Bit)
• Processor: Intel i5 11500k/AMD Ryzen 3600
• Memory: 16 GB RAM or greater
• Dedicated Graphics Card with 2GB Memory or greater (HD Graphics - Nvidia Geforce 1060/AMD RX 5600, with 4GB Memory or more; 4k Graphics - Nvidia RTX 2060/AMD RX 6600, with 8GB of memory or more; Max Graphics - Nvidia RTX 3060/AMD RX 6800 or greater.)
• DirectX: Version 11
• 5Ghz Wifi (2.4Ghz for original SKYTRAK) or Ethernet Connection for the PC in addition to Wifi.
• 500 GB SSD or later

iOS:

• macOS / iOS require Apple M1 Chip or better (MacBook Pro or iPad Pro only)
• iPad Pro Gen 1 or newer
• iPad Air 2019 or newer
• iPhone 8 or newer
• iPad Mini or newer

Android:

• 12GB RAM
• 64GB Storage
• 2020 model or newer
• Google Pixel C or newer
• Samsung Galaxy S6 or newer
• Samsung Galaxy Tab S2 or newer

Free Shipping on all SKYTRAK Products

Returns - SKYTRAK Hardware Products

To receive credit for SKYTRAK hardware products, the following return conditions must be met:

• Return Period: Products must be returned within 30 days of the original purchase date.
• Original Condition: All items must be returned in their original packaging, including all parts and components, and must not show any signs of wear or damage.

Restocking Fees:

• Returns not meeting these standards are subject to a 40% restocking fee. 
• Restocking fee will be assessed to the cost of the product that is damaged.
• If a returned product exhibits visible wear, is missing components, or can no longer be resold as "new," a restocking fee of up to 40% will be applied.
• Launch Monitor Restocking Fee: A restocking fee of up to 40% will be assessed to the cost of the product if the launch monitor is damaged. 
• Projector Restocking Fee: A restocking fee of up to 40% will be assessed after inspection upon return. 
• Return Shipping: Customers are responsible for return shipping costs.
• Packaging: Retain all original packaging. This is required for processing returns or warranty support.
• Processing Time: Please allow up to 14 business days for processing once your return is received at our facility.
• Customers are responsible for return shipping on all simulator and studio exchanges. This also applies to any component of a studio or simulator package.

Final Sale Items:

• Orders shipped outside North America are final sale.
• Software and subscription products are non-refundable.
• Laptop computers and tablets are non-returnable, though warranty repair/replacement may apply where applicable.

Products Damaged Upon Arrival 

• Inspection on Delivery: Any product damaged during shipment must be noted immediately at the time of delivery.
• Photo Evidence: Send photos of the damage within 24 hours of delivery to our customer service team.
• Return Label Coverage: We will cover return shipping for defective, damaged, or incorrect merchandise.
• Replacement Process: Once verified, we will promptly ship the correct product to you at no additional cost.
• Important: Items damaged after use are not eligible for refund unless explicitly covered under warranty.

Studios, Accessories, and Simulation Services 

• Studio Packages: Not eligible for free return labels. Return conditions and restocking fees apply based on condition.
• Accessories, Custom Setups, and Simulation Services: These are not eligible for return.
• Customers are responsible for return shipping on all simulator and studio exchanges.  This also applies to any component of a studio or simulator package.

Return Shipping Address

Please send approved returns to:

SKYTRAK Golf

12358 E. Easter Avenue

Unit 100

Englewood, CO 80012

The SKYTRAK Golf Simulator Bay Enclosure comes with a 1-year domestic use warranty from manufacturing defect. The impact screen is a consumable that will wear out over time.  

To prolong the life of the impact screen, it is strongly recommended that owners only use clean, relatively new golf balls with no marker markings, cuts or scratches. Markings and scratches will significantly increase wear and reduce the lifespan of the screen. 

Owners MUST ATTACH the included Velcro border protection around the entire edge of the impact screen (left, right and top) prior to use. Failure to properly set up enclosure and screen and fully attach all parts before use voids the warranty. 

All SkyTrak products have a 30-day return, from point of purchase, window on all undamaged and unused products with a 20% restocking fee. If returned items are being exchanged, then a restocking fee will apply in addition to the exchange price difference.  

Please inspect your purchase when your package arrives. Product received damaged must be noted with the freight carrier at time of delivery or as soon as reasonably practicable. Contact us immediately no later than 24 hours from delivery to report any damage. We cannot accept responsibility for damage during shipment if it is not noted on the freight carrier’s delivery receipt. Damage must be noted at the time of delivery. 

If a product covered under manufacturing warranty is defective or damaged, then a return for a replacement of the same product without the restocking fee is applicable. 

COVERED:

• Defect in materials
• Defect in workmanship
• Damaged or incomplete out of the box

NOT COVERED:

• Normal wear & tear
• Pulled thread & snags in fabric
• Accidental damage (e.g.,the enclosure or screen is hit with anything other than a golf ball)
• Product misuse and or improper setup
• Cleaning related issues
• Accessories sold separately (e.g.,side net, hitting mats, ball trays, projector)

Projector Warranty Info

see full Warranty/Return/Repair Policy HERE

Yes! We have partnered with GovX to provide a discount to current and former military, first responders, and educators.  Please click the GovX link in the checkout cart to verify eligibility and receive discount code.